Legal Information

Terms of Service

Trade Network Consultancy Ltd ("we", "us", "our") provides business development, sales consultancy, and marketing support services to UK-based trade businesses. By using this website or engaging our services, you agree to abide by these terms, which are governed by the laws of England and Wales.

Engaging Our Services

You may contact us via the website form, email, or telephone to request an initial consultation or quotation. We will review your requirements, propose a tailored campaign, and outline expected outcomes, timelines, and fees.

When you confirm that you wish to proceed, we will supply a written statement of work or contract detailing the agreed services, deliverables, fees, and payment schedule. Both parties must sign the agreement before we issue an invoice. Work will begin once the signed contract is returned and, where applicable, initial payments are received in line with the contract.

Client Responsibilities

You agree to provide accurate and timely information required for campaign delivery, nominate a point of contact, and ensure that your business has the necessary licences and insurances. Any delays caused by missing information may affect timelines and performance.

Our Responsibilities

We will deliver services with reasonable skill and care, keep you updated on campaign performance, and comply with relevant UK regulations. Where third-party platforms or advertising channels are used, you remain responsible for any platform fees unless otherwise stated in the contract.

Limitation of Liability

We are not liable for indirect or consequential loss, loss of profit, or business interruption arising from the use of our services. Our total liability is limited to the fees you have paid for the service in question. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

Contact

For any questions about these terms or to request a quotation, email support [at] trade-network.co.uk or write to Trade Network Consultancy Ltd, 71-75 Shelton Street, London, England, WC2H 9JQ.

Privacy Policy

This privacy policy explains how we collect and use personal data when you visit our website, contact us, or engage our services. We are the data controller and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information that you provide directly, such as your name, contact details, company information, and project requirements. We also collect technical data through analytics tools, including IP address, browser type, device information, and pages visited.

How We Use Personal Data

We use your information to respond to enquiries, prepare proposals, deliver contracted services, manage our relationship with you, and improve our website. Our lawful bases are consent (when you submit forms), performance of a contract, and legitimate interest in operating and developing our business.

Sharing and Retention

We do not sell your personal data. We may share it with trusted suppliers who process data on our behalf, such as hosting providers, analytics vendors, or subcontractors assisting in service delivery. These parties are bound by confidentiality and data protection obligations. We retain personal data only as long as necessary to fulfil the purposes described or meet legal obligations.

Your Rights

You have the right to access, correct, erase, or restrict the processing of your personal data, and to object to processing or request data portability. To exercise these rights or raise concerns, email support [at] trade-network.co.uk. If you are dissatisfied, you may lodge a complaint with the Information Commissioner's Office at www.ico.org.uk.